Shipping policy_2

DELIVERY INFORMATION

How can I track my order?

We strive to deliver our products to customers worldwide. However, if delivery is unavailable due to regional restrictions or logistics issues, please contact us promptly. We also screen all orders; if your location is not serviceable, we will notify you immediately to discuss rescheduling or arrange a full refund.

Once your order ships, we will send you an email containing a tracking number and a direct link to the logistics carrier’s website for real-time tracking. You can also view tracking details directly on your order status page.

You will receive an order confirmation email right after purchase, followed by a shipping confirmation email when your package is dispatched. Please monitor your package’s status closely. Personality Print is not liable for lost or stolen shipments. If no one is available to receive the delivery, the courier may leave the package at your front door. We assume no responsibility for packages after they have been delivered by the courier.


SHIPPING RATES

How do I change my shipping address?

If you notice an error in your shipping address, please contact our customer service team immediately at kevinwong159@outlook.com. ! We will assist you in updating the address before your order ships. Please note that address changes cannot be made once the order has been dispatched.

STANDARD SERVICE

Most items are shipped from our warehouse in China and arrive within 10–20 business days. However, some large products are shipped directly from the manufacturer and may take up to 2 weeks to process. For product-specific shipping details, please check the shipping tab on the respective product page.
An estimated delivery window will be provided at checkout, based on your order items and delivery location. Some orders may be split into multiple shipments for faster delivery.

Important Note

Delivery timeframes are not guaranteed by any carrier at this time. Country-wide and regional delays may occur with all logistics providers. We recommend placing time-sensitive orders well in advance to avoid disappointment.
Estimated delivery times are not available for Armed Forces addresses. Please allow a minimum of several weeks for delivery to these locations.